About Back Orders

Back ordered products are not currently in stock but should be available within four to five weeks.

When you back order a product:

1. We email you when we ship your order, usually within four to five weeks.
2. Your credit card is then charged for the back order plus shipping.

If you order in-stock products along with back ordered products:

1. We ship products in stock to you immediately and charge your credit card for these items plus shipping.
2. We ship the back order within four to five weeks and notify you via email.
3. We charge your credit card for the back order only. No additional shipping costs are charged.

To cancel a back order:

• Email info@mec.ca with "Cancel back order" in the subject line or
• Call 1.888.847.0770 (Canada and USA) or 604.876.6221 (Vancouver and international).

Note: We will email you if we need to cancel your back order because an item becomes unavailable.