Shipping Information

• Free Shipping
• In-Store Pickup
• Shipping within Canada
• Taxes
• Shipping to the USA
• International Shipping
• Shipping Restrictions

In-Store Pickup – Free Delivery

Have your order shipped to an MEC store free of charge. Some conditions apply:

• Orders are shipped from our Distribution Centre in Surrey, BC to the store of your choice for free (this includes oversize items).
• Gift cards and new membership cards are not available through this shipping method.
• We offer limited tracking for in-store pickup orders.
• Be aware that shipping times vary by store. It may take up to three weeks for your order to arrive at the MEC store of your choice (see below).

We will email you when your order is ready for pickup and you will need to bring picture ID to collect your parcel. For more information on the status of an in-store pickup order, please contact your store directly.

Shipping within Canada

Orders are sent via Expedited Parcel Post unless otherwise specified. Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from Surrey, BC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.

Taxes

If an order is shipped to the following provinces or territories, MEC must collect the applicable taxes as described:

• British Columbia (BC) and Manitoba (MB) – 7% PST on merchandise plus 5% GST on merchandise and freight
• Alberta (AB) – 5% GST on merchandise and freight
• Saskatchewan (SK) – 5% GST on merchandise and freight
• Ontario (ON) – 13% HST on merchandise and freight
• Quebec (QC) – 9.5% PST on the total of the merchandise and freight plus 5% GST on merchandise and freight
• New Brunswick (NB) – 13% HST on merchandise and freight
• Nova Scotia (NS) – 15% HST on merchandise and freight
• Prince Edward Island (PE) – 14% HST on merchandise and freight
• Newfoundland (NL) – 13% HST on merchandise and freight
• Northwest Territories (NT) – 5% GST on merchandise and freight
• Yukon (YT) – 5% GST on merchandise and freight
• Nunavut (NU) – 5% GST on merchandise and freight

Canadian taxes are not collected on orders shipped outside of Canada. However, orders shipped outside of Canada are subject to import duties, taxes, and customs processing fees, which are levied once the package reaches its destination. These fees are collected by the carrier or brokerage company and members are responsible for paying them. MEC is unable to give estimates for these fees. Please contact your local customs office for more information.

Shipping to the USA

Orders sent to the USA are shipped by Xpresspost. Bikes cannot be shipped to the USA. Orders shipped to the USA are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

MEC is unable to provide estimates for customs fees. Check with your local customs office for more information.

International Shipping

Orders going to international destinations are shipped by air mail. Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. Bikes cannot be shipped to international destinations.

MEC is unable to provide estimates for customs fees. Check with your local customs office for more information.

Shipping Restrictions

Shipping restrictions may apply to certain products and destinations. These restrictions include regional distribution agreements, hazardous or over-sized products, and complexity in exporting some items.