Shipping Information
- Free Shipping
- Holiday Shipping Deadlines
- In-Store Pickup
- Shipping within Canada
- Shipping to the USA
- International Shipping
- Shipping Restrictions
Holiday Shipping for 2009 – Last Day to Order
Use the tables below to assist you in placing your order in time to ensure it arrives at your preferred destination for the holiday season.
International Deadlines
International Destination |
By AIR/XPI |
| Africa | November 23 |
| Asia | December 1 |
| Australia | December 1 |
| Caribbean | December 1 |
| Central/South America | November 23 |
| Europe | December 1 |
| Middle East | December 1 |
| New Zealand | December 1 |
| U.S.A. | December 14 |
Canadian Deadlines
Canada |
Priority CourierFor Parcels and Gift Certificates |
Expedited Parcel |
Express Post EnvelopeFor Gift Certificates |
| Major Centres | December 21 | December 9 | December 20 |
| Non-Major Centres | December 16 | December 8 | December 15 |
| Remote Locations | December 14 | December 1 | December 8 |
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* Delivery is based on business days and does not include weekends. |
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In-Store Pickup – Free Delivery
Have your order shipped to an MEC store free-of-charge. Some conditions apply:
- Orders are shipped from our Distribution Centre in Surrey, BC to the store of your choice for free (this includes oversize items).
- Gift cards and new membership cards are not available through this shipping method.
- We offer limited tracking for in-store pickup orders.
- Be aware that shipping times vary by store. It may take up to three weeks for your order to arrive at the MEC store of your choice (see below).
We will email you when your order is ready for pickup and you will need to bring picture ID to collect your parcel. For more information on the status of an in-store pickup order, please contact your store directly.
Store |
Phone |
Delivery |
|
| Victoria
1450 Government Street |
250.386.2667 | 7-14 days | |
| Vancouver
130 West Broadway |
604.872.7858 | 5-10 days | |
| North Vancouver
1341 Main Street |
604.990.4417 | 5-10 days | |
| Calgary
830 – 10th Avenue, SW |
403.269.2420 | 7-14 days | |
| Edmonton
12328 – 102nd Avenue |
780.488.6614 | 7-14 days | |
| Winnipeg
303 Portage Avenue |
204.943.4202 | 12-18 days | |
| Burlington
1030 Brant Street |
905.333.8559 | 10-21 days | |
| Toronto
400 King St. West |
416.340.2667 | 10-21 days | |
| Ottawa
366 Richmond Road |
613.729.2700 | 10-21 days | |
| Montreal
Marché Central, 8989, boulevard de l'Acadie |
514.788.5878 | 10-21 days | |
| Longueuil
4869 Boulevard Taschereau |
450.766.1359 | 10-21 days | |
| Quebec
405 St-Joseph East |
418.522.8884 | 12-21 days | |
| Halifax
1550 Granville Street |
902.421.2667 | 12-21 days | |
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Shipping times vary by store location since in-store pickup orders are delivered weekly from our Distribution Centre in Surrey, BC. For more details call 1.888.847.0770. |
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Shipping within Canada
Orders are sent via Expedited Parcel Post unless otherwise specified. Orders are insured in case of damage or loss.
Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped.
Most orders are shipped from Surrey, BC and take one business day to process, in addition to the delivery times shown. Isolated and rural areas may take longer.
Method |
Order total |
Rate |
Delivery |
Expedited Parcel |
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up to $75 |
$6.50 | 3-12 business days | |
over $75 |
FREE | 3-12 business days | |
Priority Courier Signature required upon delivery. To opt out of this requirement, order by phone and specify you do not want to sign for your package. |
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BC |
up to $1500 | $15.00 | 2-5 business days |
AB, SK, MB, ON, QC, NB, NL, NS, PE, NT, NU, YT |
up to $1500 | $25.00 | 2-5 business days |
Certain products or orders are too large, fragile and / or heavy to be shipped by our standard methods. Please email us at info@mec.ca, or call 1.888.847.0770 (Canada and USA) or 604.876.6221 (Vancouver area and international), and we will let you know if your order requires extra freight. A ground door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales. |
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Shipping to the USA
Orders sent to the USA are shipped by Xpresspost. Orders shipped to the USA are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.
MEC is unable to provide estimates for customs fees. Check with your local customs office for more information.
Method |
Order total |
Rate |
Delivery |
Xpresspost |
up to $1000 | $19.00 | 4-10 business days |
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Certain products or orders are too large, fragile and/or heavy to be shipped by our standard methods. Please email us atinfo@mec.ca, or call 1.888.847.0770 (Canada and USA) or 604.876.6221 (Vancouver area and international), and we will let you know if your order requires extra freight. Bulk orders are handled throughCorporate and Group Sales. |
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International Shipping
Orders going to international destinations are shipped by air mail. Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties,taxes, andcustom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.
MEC is unable to provide estimates for customs fees. Check with your local customs office for more information.
Method |
Order total |
Rate |
Delivery |
Air Mail |
up to $200 |
$50.00 |
1-4 weeks |
$200-400 |
$70.00 |
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$400-600 |
$85.00 |
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$600-1000 |
$98.00 |
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| Certain products or orders are too large, fragile and / or heavy to be shipped by our standard methods. Please email us atinfo@mec.ca, or call 1.888.847.0770 (Canada and USA) or 604.876.6221 (Vancouver area and international), and we will let you know if your order requires extra freight. Bulk orders are handled throughCorporate and Group Sales.
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Shipping Restrictions
Shipping restrictions may apply to certain products and destinations. These restrictions include regional distribution agreements, hazardous or over-sized products, and complexity in exporting some items.
This symbol indicates items that can only be shipped within Canada.
