Shipping Updates

Free shipping on orders over $50

Applies to Standard Post within Canada (before taxes, excludes gift cards and MEC membership). Most bikes ship free, but large items or hazardous goods do not qualify. Orders under $50 sent Standard Post within Canada are $6.50

Canada Post currently estimates 7–16 days for standard shipping. For online and store pickup orders, delivery time includes processing of 1–4 days plus estimated shipping time.

Once we process your order, we send an email and tracking number. Unfortunately, your tracking number may show no movement for several days, and although this is frustrating, your order is reliably on its way.

What are current estimated delivery times?

Shipping is tricky to estimate right now. Canada Post currently estimates 7–16 days for standard shipping. For online and store pickup orders, we estimate an additional processing time of 2–5 days. As new information becomes available, we are updating our website to give you the most accurate estimate possible as you checkout. Estimates vary depending on day of the week and the region you are shipping to.

Can I collect my order at a store?

Store pickup is available at locations that are fully open. Note that some stores remain temporarily closed.

Where’s my order and how do I track it?

We process orders as we receive them, usually within 5 days. When we ship your order, we send an email with a tracking number so you can follow its progress. Use the Canada Post tracking tool or login to your MEC account and use the tracking number in your Order History. 

My tracking shows no movement. Is my order lost?

If you have a tracking number, it means we handed your parcel over to Canada Post. They may be experiencing additional delays, but your order is very likely on its way. Check the Canada Post Service Alerts for information.