Ottawa

Bikes are back in business (but busy right now)

Due to high demand, it could take 2–4 weeks to complete your bike repairs. We’re working as quick as we can, but your bike could be in the shop for a while. Sorry about this. 

Our bike techs are available for sales, minor tune-ups, major fixes or helping you get on a new bike. 

We have strict limits on the number of people allowed inside and have safety and social distancing measures in place. 

Our bike mechanics can do it all, from installing fenders to building wheels from scratch. Not sure what work your bike needs? Bring it in for a free safety inspection and we’ll let you know. Call us to set up a bike shop visit. Small repairs can be done while you shop.

Phone: (613) 729-2700

Tune-up packages

Parts are not included in tune-up prices.

Add-on services: bike cleaning fee $15, hub repack (single) $10, spoke replacement $5 (spokes and nipples not included).

A la carte bike services

Your local MEC store is more than just a place to get gear – it’s a hub for your outdoor community. MEC All Out (our community program) has all kinds of ways to help you get outside:

Local events

Find MEC events near you to see what’s happening in store, make connections with interesting people and get active outdoors. Year-round, MEC offers low cost (or even free) clinics and workshops from friendly staff instructors, plus events happening in the larger community – everything from backcountry navigation classes to film screenings.

Grants and donations

Our community program has given tens of millions of dollars to help people in Canada get active outdoors. Have an awesome outdoor idea? Check out our community grants and grassroots product donations for criteria and applications.

Free meeting room

We’re taking precautionary steps due to COVID-19, and pausing all bookings of the Community Room for the moment.  We take your health seriously and are following the recommendations of public health agencies to practice social distancing and limit gatherings. We will continue to monitor and reassess the situation as it evolves. For groups with a current booking, we’ll contact you by email to ensure you can plan accordingly.  

Professional ski and snowboard shop services to set you up for the season. Some services may not be available year-round. Call us to set up a visit.

Buy two of the big three – board/skis, bindings, boots – from MEC and we’ll mount your bindings for free. This offer applies to all types of snowboard and ski equipment sold at MEC. If you’re shopping online, take advantage of this deal by calling your store to arrange an appointment to mount your bindings before you visit. Our ski techs get busy, and we don’t want to let you down.

For the safety of staff and members, we are pausing in-store gear repair services for a while. Thanks for your understanding. Want to try some repairs on your own? Learn how to fix your own gear with these how-to articles and videos on popular gear repair topics.

Recycling

If you bought any of the items below at MEC, you can bring them back to our store for recycling:

• Batteries (no broken or corroded ones please).

Due to safety concerns, we do not accept used flammable goods, including camping gas canisters, stove fuel, flares, bear bangers and bear spray. Please contact your local waste management office to find out how to properly dispose of these items.

Have a question about something that’s not on the list above? Give us a call or contact your local municipal recycling program.

MEC Ottawa opened in 2000. Before we started construction, there was a 40-year-old building on the site. We carefully dismantled it and then reused as much material as possible for our store. In the end, about 75% of the existing building (by weight) was incorporated into our store. To add to that accomplishment, this was the first retail building in Canada to comply with Canada’s C2000 Green Building Standard. Here are some of the green features:

• 80% of all the material travelled less than 500km to the site, which cuts down on transportation emissions. For example, rock excavated from the site was used in cladding.
• The floor is made from timber reclaimed from the St. Lawrence River and the previous building.
• During construction, we used panelized material and screwed connections, so the building can be taken apart, reused and recycled more easily when it’s reached the end of its life.
• One of the walls on the upper floor is infilled with bailed straw, a natural, renewable resource. (Check it out in the viewing portal.)
• Rock Wool insulation in other walls have 50% recycled content.
• The heating system uses a 94%-efficient natural gas hydronic boiler system to heat water.
• CO2 sensors keep a good balance of fresh air coming in, so energy isn’t wasted in heating or cooling.
• A skylight and roof monitor means we don’t need as much artificial lighting.
• To keep landscaping looking good, the irrigation system uses non-potable rainwater that gets gravity-fed to plants.
• Electric vehicle charging stations have reserved parking spots.

Like all MEC buildings, we’re proud to say that this store is carbon neutral. We purchase Green Electricity Certificates and Green Natural Gas Certificates from Bullfrog Power, which means that Bullfrog procures renewable energy (wind, micro-hydro and biogas) on our behalf for electricity and natural gas.

MEC aims to maximize efficiency and minimize environmental impacts in our stores. Learn more about our green buildings.