Free in-store pickup

Shop online, then pick up your purchases at any MEC store. It couldn’t be easier.

Gift shopping hot tip: Check store availability when you shop. If your store has it, you can pick it up within 24 hours. Even hotter tip: use the chat function to double-check low stock items.

When you check out, follow these steps:

1. Choose your store

Select where you’d like to pick up your purchase.

2. Pay for your items

As you check out, you’ll see an estimated pickup time.

3. Check your email

We’ll let you know when your order is ready to pick up.

4. Pick up your order

Show us your photo ID to claim your new gear.

Why use free in-store pickup?

  • Huge online selection
  • Skip the checkout lines
  • Shop from anywhere
  • It’s fast and convenient
  • Pick up your order at any MEC store
  • It’s always free, with no minimum purchase


Please note:

  • Gift cards can’t be picked up in-store. Instead, you can buy a physical MEC gift card while you’re in the store, or order an MEC e-gift card online.
  • Tracking is limited for in-store pickup orders. If you don’t see a tracking number in your Order History page, it means your items are on an MEC truck on their way to you.
  • Restrictions may apply to hazardous good like stove fuel or bear spray. See our FAQ or use the Live Chat on the right side of your screen for more info.

When to pick up your order

When you check out, you’ll see an estimated pickup time. We’ll email you as soon as your order is ready to pick up. When you get that email, pick up your items at the Member Services Desk – you’ll see a sign that says “Online Order Pickup”.

Shipping times vary by store and by how far your item needs to travel. It’s a big country, so oversized items like kayaks that travel via ground shipping can take up to three weeks to arrive.

Location Delivery time
Alberta stores 3–5 days
BC stores 1–5 days
Manitoba store 7–10 days
Nova Scotia store 4–8 days
Ontario stores 1–5 days
Quebec stores 2–8 days


Need help?

Read our Shipping FAQ or use the Live Chat feature on the right side of your screen.