In-store pickup: free delivery

Save shipping charges, have your order sent to a store:

  • Orders are shipped from our Distribution Centres in BC and Ontario to the store of your choice for free (includes oversize items).
  • We can’t send gift cards or new membership cards through this shipping method.
  • We offer limited tracking for in-store pickup orders.
  • Shipping times vary by store. It’s a big country, so it can take up to 3 weeks for your order to arrive.

Picking up your order

We’ll email you when your order is ready to pick up. Please bring photo ID to collect it. For information on the status of an order, please contact your store directly.

Shipping times

Shipping times vary by store location.

Store Phone Delivery
Barrie
61 Bryne Drive
705.792.4675 5-9 days
Burlington
1030 Brant Street
905.333.8559 5-9 days
Calgary
830 10th Avenue, SW
403.269.2420 7-14 days
Edmonton – Downtown
11904 104th Avenue, NW
780.488.6614 7-14 days
Edmonton – South
1624 99 Street, NW
780.433.0293 7-14 days
Halifax
1550 Granville Street
902.421.2667 8-11 days
Kitchener
10 Manitou Drive
519.896.4972 5-9 days
Langley
Unit #1, 6121 200th Street
604.534.4570 5-10 days
Laval
2615 Daniel-Johnson Boulevard
450.688.2712 5-9 days
London
1051 Wellington Road
519.668.6657 5-9 days
Longueuil
4869 Taschereau Boulevard
450.766.1359 5-9 days
Montreal (Marche Central)
8989 Boulevard de l’Acadie
514.788.5878 5-9 days
Montreal (Saint-Denis)
4394 Rue Saint-Denis
514.840.4440 5-9 days
North Vancouver
212 Brooksbank Avenue
604.990.4417 5-10 days
North York
784 Sheppard Avenue East
416.221.0030 5-9 days
Ottawa
366 Richmond Road
613.729.2700 5-9 days
Quebec
1475 Boulevard Lebourgneuf
418.522.8884 7-10 days
Toronto
400 King Street West
416.340.2667 5-9 days
Vancouver
130 West Broadway
604.872.7858 5-10 days
Victoria
1450 Government Street
250.386.2667 7-14 days
Winnipeg
303 Portage Avenue
204.943.4202 12-18 days

Backorder and Pre-Order

If an item you want to purchase is temporarily out of stock, you may still be able to back order it. By back ordering products, you are essentially reserving the next available stock to be shipped to you once MEC receives it. We can usually ship back ordered item(s) within four to five weeks, and we’ll let you know by email when we send them.

Products available for pre-order order are not yet in stock in stores or our Distribution Centres, but should be available within four to five weeks.

When you request on order products:

  1. We email you when we ship your order, usually within four to five weeks.
  2. Your credit card is then charged for the order plus shipping.

If you order in-stock products at the same time:

  1. We ship in-stock products to you immediately and charge your credit card for these items plus shipping.
  2. We ship the on order products within four to five weeks and notify you by email.
  3. We charge your credit card for the on order products only. No additional shipping costs are charged.

To cancel requested products:

  • Email info@mec.ca with “Cancel back order” in the subject line or
  • Call 1.888.847.0770 (Canada and USA) or 604.876.6221 (Vancouver and international).

We will email you if your requested items become unavailable.