Service notices

Occasionally a product we sold is missing a part, needs a minor upgrade or must be removed from our assortment.

This page includes links to service notices related to products that weren’t quite up to snuff. While safety isn’t the main issue with these, we’re available to answer questions or concerns about the notices.

Product
Service notice date
Mammut Avalanche Airbag System 3.0 February 2018
Folding knives that open with one hand (removed from assortment) February 2018
Arc’teryx Procline ski boot August 2017
MEC Aquanot 20L and Aquanot Rolltop 20L bike pannier July 2017
MEC Sanctuary and Lago tights May 2017
MEC Provincial Road 222 (set screw) July 2016
Detours Bike Panniers (clips may break) February 2016
Ghost Bikes (quick release) December 2015
Ridley X-Bow (quick release) October 2015
MEC Speed Kids’ Cycling Helmet (hook & loop closure) September 2015
MEC Origami bike (wrong instructions) May 2015
MEC One Buoyant Heaving Line April 2015
BD Whippet and Carbon Whippet Poles (heat treatment) December 2014
MEC Inverno Cycling Gloves (mould spots) December 2014
MEC Cycling Shoe Covers (design of toe strap) October 2014