Our shipping policies

Free shipping until November 13

Applies to orders sent Standard Post within Canada. Most bikes ship free, but oversized items (greater than 2m, over 30kg) or hazardous goods do not qualify.

Free in-store pickup … as fast as 2 hours

Order online, collect in-store – pay no shipping. And if we have it in stock, you can collect it in just 2 hours.

Choose a store when you shop online and we’ll let you know if an item is available for 2-hour pickup

  • Oversize items (like bikes and boats) can be shipped to any MEC store for free, but we’ll need more than 2 hours to get these items ready for pickup
  • Gift cards and new membership cards cannot be picked up in stores
  • Restrictions may apply to hazardous goods
  • We offer limited tracking for in-store pickup (if you don’t see a tracking number, it means your order is on its way)
  • You’ll need photo ID to collect your items

Shipping within Canada

Orders are sent via Standard Post unless otherwise specified. Orders are insured in case of damage or loss. Provincial and federal taxes are applied during checkout according to where the item will be shipped. Most orders are shipped from Surrey, BC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.

Canada shipping rates

Method Order total Rate Delivery
Standard up to $50 FREE 3–12 business days
over $50 FREE 3–12 business days
Express up to $1500 $15 2–7 business days
$1500 to $3000 $30 2–7 business days
over $3000 $45 2–7 business days
Priority* up to $1500 $30.00 2–5 business days
over $1500 $50.00 2–5 business days
*Signature required upon delivery. To opt out, order by phone and specify you don’t want to sign for your package. 
Purolator (bikes only) up to $5000 $0 4–10 business days
Bikes don’t ship to PO boxes, rural or remote locations. Call to confirm shipping availability outside of urban centres.

Certain products or orders are too large, fragile or heavy to be shipped by standard methods. Please email info@mec.ca, or call 1 (888) 847-0770 (toll free in Canada and USA) or (604) 876-6221 (Vancouver area and international) to find out if your order requires extra freight. Ground, door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.

Taxes for Canadian provinces or territories

Province/territory Applicable tax
British Columbia (BC) 7% PST on merchandise and freight plus
5% GST on merchandise and freight
Alberta (AB) 5% GST on merchandise and freight
Saskatchewan (SK) 6% PST on merchandise and freight plus
5% GST on merchandise and freight
Manitoba (MB) 7% PST on merchandise and freight plus
5% GST on merchandise and freight
Ontario (ON) 13% HST on merchandise and freight
Quebec (QC) 9.975% PST on the total of the merchandise and freight plus
5% GST on merchandise and freight
New Brunswick (NB) 15% HST on merchandise and freight
Nova Scotia (NS) 15% HST on merchandise and freight
Prince Edward Island (PE) 15% HST on merchandise and freight
Newfoundland (NL) 15% HST on merchandise and freight
Northwest Territories (NT) 5% GST on merchandise and freight
Yukon (YT) 5% GST on merchandise and freight
Nunavut (NU) 5% GST on merchandise and freight

MEC must collect these taxes based on the order destination. Canadian taxes are not collected on orders shipped outside of Canada.

USA Xpresspost shipping

Orders shipped to the USA are not charged Canadian taxes, but they are subject to import duties, taxes and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. MEC is unable to estimate customs fees. Check with your local customs office for more informationBikes cannot be shipped to the USA.

USA shipping rates

Method Order total Rate Delivery
Xpresspost up to $1000 $19.00 4–10 business days

Certain products or orders are too large, fragile, and/or heavy to be shipped by our standard methods. Please email info@mec.ca, or call us at  1 (888) 847-0770 (toll free in Canada and USA) or at (604) 876-6221 (Vancouver area and international) and we’ll let you know if your order requires extra freight. A ground door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.

International air mail shipping

Orders shipped outside of Canada are not charged Canadian taxes, but they are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. MEC is unable to estimate customs fees. Check with your local customs office for more information. Bikes cannot be shipped to international destinations.

Many international destinations are now receiving improved airmail service via Canada Post Xpresspost International. For countries and delivery times visit Canada Post.

International shipping rates

Method Order Total Rate Delivery
Air Mail Up to $200 $50.00 1–4 weeks
$200–$400 $70.00 1–4 weeks
$400–$600 $85.00 1–4 weeks
$600–$1000 $98.00 1–4 weeks

Certain products or orders are too large, fragile or heavy to be shipped by our standard methods. Restrictions may also apply to certain products and destinations due to regional distribution agreements or export limitations. Please email info@mec.ca, or call 1 (888) 847-0770 (toll free in Canada and USA) or (604) 876-6221 (Vancouver area and international) to find out if your order is restricted or requires extra freight. Ground, door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.

Pre-order and backorder items

If an item you want to purchase is temporarily out of stock, you may still be able to order it and reserve the next available stock. When we receive it, we’ll ship it to you. These item(s) usually ship within four to five weeks – we’ll send you an email when your order is on its way.

When you request pre-order products:
  1. We email you when we ship your order, usually within four to five weeks.
  2. Your credit card is then charged for the order plus shipping (if applicable).
If your order includes both pre-order and in-stock items:
  1. We ship in-stock products to you immediately and charge your credit card for these items plus shipping (if applicable).
  2. We ship the pre-order products within four to five weeks and notify you by email.
  3. We charge your credit card for the pre-order products only. No additional shipping costs are charged.

We’ll email you if requested items are no longer available. To cancel requests, call us or email info@mec.ca with “Cancel order” in the subject line.