Shipping within Canada, to USA or international.
Free shipping on orders over $50
Applies to orders of $50 or more (before taxes) sent Standard Post within Canada. Most bikes ship free, but oversized items (greater than 2m, over 30kg) or hazardous goods do not qualify.
Orders under $50 sent Standard Post within Canada are $6.50
Free in-store pickup … as fast as 2 hours
Order online, collect in-store – pay no shipping. And if we have it in stock, you can collect it in just 2 hours.
Choose a store when you shop online and we’ll let you know if an item is available for 2-hour pickup
- Oversize items (like bikes and boats) can be shipped to any MEC store for free, but we’ll need more than 2 hours to get these items ready for pickup
- Gift cards and new membership cards cannot be picked up in stores
- Restrictions may apply to hazardous goods
- We offer limited tracking for in-store pickup (if you don’t see a tracking number, it means your order is on its way)
- You’ll need photo ID to collect your items
Shipping within Canada
Orders are sent via Standard Post unless otherwise specified. Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from Surrey, BC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.
Canada shipping rates
| Method | Order total | Rate | Delivery |
|---|---|---|---|
| Standard | up to $50 | $6.50 | 3–12 business days |
| over $50 | FREE | 3–12 business days | |
| Express | up to $1500 | $15 | 2–7 business days |
| $1500 to $3000 | $30 | 2–7 business days | |
| over $3000 | $45 | 2–7 business days | |
| Priority* | up to $1500 | $30.00 | 2–5 business days |
| over $1500 | $50.00 | 2–5 business days | |
| *Signature required upon delivery. To opt out, order by phone and specify you don’t want to sign for your package. | |||
| Purolator (bikes only) | up to $5000 | $0 | 4–10 business days |
| Bikes don’t ship to PO boxes, rural or remote locations. Call to confirm shipping availability outside of urban centres. | |||
Certain products or orders are too large, fragile, and/or heavy to be shipped by our standard methods. Please email info@mec.ca, or call us at 1 (888) 847-0770 (toll free in Canada and USA) or at (604) 876-6221 (Vancouver area and international) and we’ll let you know if your order requires extra freight. A ground door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.
Taxes
If an order is shipped to the following provinces or territories, MEC must collect the applicable taxes as described:
| Province/territory | Applicable tax |
|---|---|
| British Columbia (BC) | 7% PST on merchandise and freight plus 5% GST on merchandise and freight |
| Alberta (AB) | 5% GST on merchandise and freight |
| Saskatchewan (SK) | 6% PST on merchandise and freight plus 5% GST on merchandise and freight |
| Manitoba (MB) | 7% PST on merchandise and freight plus 5% GST on merchandise and freight |
| Ontario (ON) | 13% HST on merchandise and freight |
| Quebec (QC) | 9.975% PST on the total of the merchandise and freight plus 5% GST on merchandise and freight |
| New Brunswick (NB) | 15% HST on merchandise and freight |
| Nova Scotia (NS) | 15% HST on merchandise and freight |
| Prince Edward Island (PE) | 15% HST on merchandise and freight |
| Newfoundland (NL) | 15% HST on merchandise and freight |
| Northwest Territories (NT) | 5% GST on merchandise and freight |
| Yukon (YT) | 5% GST on merchandise and freight |
| Nunavut (NU) | 5% GST on merchandise and freight |
Canadian taxes are not collected on orders shipped outside of Canada. However, orders shipped outside of Canada are subject to import duties, taxes, and customs processing fees, which are levied once the package reaches its destination. These fees are collected by the carrier or brokerage company and members are responsible for paying them. MEC is unable to give estimates for these fees. Please contact your local customs office for more information.
Shipping to the USA
Orders sent to the USA are shipped by Xpresspost. Bikes cannot be shipped to the USA. Orders shipped to the USA are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.
MEC is unable to provide estimates for customs fees. Check with your local customs office for more information.
USA shipping rates
| Method | Order total | Rate | Delivery |
|---|---|---|---|
| Xpresspost | up to $1000 | $19.00 | 4–10 business days |
Certain products or orders are too large, fragile, and/or heavy to be shipped by our standard methods. Please email info@mec.ca, or call us at 1 (888) 847-0770 (toll free in Canada and USA) or at (604) 876-6221 (Vancouver area and international) and we’ll let you know if your order requires extra freight. A ground door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.
International shipping
Orders going to international destinations are shipped by air mail. Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. Bikes cannot be shipped to international destinations.
MEC is unable to provide estimates for customs fees. Check with your local customs office for more information.
Many international destinations are now receiving improved airmail service via Canada Post Xpresspost International. For countries and delivery times visit Canada Post.
International shipping rates
| Method | Order Total | Rate | Delivery |
|---|---|---|---|
| Air Mail | Up to $200 | $50.00 | 1–4 weeks |
| $200–$400 | $70.00 | 1–4 weeks | |
| $400–$600 | $85.00 | 1–4 weeks | |
| $600–$1000 | $98.00 | 1–4 weeks |
Certain products or orders are too large, fragile, and/or heavy to be shipped by our standard methods. Please email info@mec.ca, or call us at 1 (888) 847-0770 (toll free in Canada and USA) or at (604) 876-6221 (Vancouver area and international) and we’ll let you know if your order requires extra freight. A ground door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.
Shipping restrictions
Shipping restrictions may apply to certain products and destinations. These restrictions include regional distribution agreements, hazardous or over-sized products, and complexity in exporting some items.
BACKORDER OR PRE-ORDER
If an item you want to purchase is temporarily out of stock, you may still be able to backorder it. This allows you to reserve the next available stock, so when we receive it, we ship it to you. Backordered item(s) usually ship within four to five weeks – we’ll send you an email when your order is on its way.
If an item you want to purchase hasn’t yet arrived in stores or our Distribution Centres, you can pre-order it. Items available for pre-order should ship within four to five weeks.
WHEN YOU REQUEST Pre-order PRODUCTS:
- We email you when we ship your order, usually within four to five weeks.
- Your credit card is then charged for the order plus shipping (if applicable).
If your order includes both pre-order and in-stock items:
- We ship in-stock products to you immediately and charge your credit card for these items plus shipping (if applicable).
- We ship the pre-order products within four to five weeks and notify you by email.
- We charge your credit card for the pre-order products only. No additional shipping costs are charged.
TO CANCEL REQUESTED PRODUCTS:
- Email info@mec.ca with “Cancel back order” in the subject line or
- Call 1 (888) 847-0770 (Canada and USA) or (604) 876-6221 (Vancouver and international).
We’ll email you if your requested items are no longer available.
