Free shipping on orders over $50
Applies to orders sent Standard Post within Canada (before taxes, excludes gift cards and MEC memberships). Most bikes ship free, but oversized items or hazardous goods do not qualify. Orders under $50 sent Standard Post within Canada are $6.50
Store pickup
Store pickup is available at locations that are fully open. Pickup window opens most days at 8am. Note some stores remain temporarily closed. Stores are opening with safe pickup services in place. Shop online and collect your order inside or at the storefront.
Order online, collect in-store – pay no shipping. Choose a store when you shop online and we’ll let you know if an item is available
- Oversize items (like boats) can be shipped to any MEC store for free
- Gift cards and new membership cards cannot be picked up in stores
- Restrictions may apply to hazardous goods
- We offer limited tracking for in-store pickup (if you don’t see a tracking number, it means your order is on its way)
- You’ll need photo ID to collect your items
Shipping within Canada
Please note, it may take us longer than usual to fulfill orders given the impacts of COVID-19. Canada Post currently estimates 7–16 days for standard shipping. For online and store pickup orders, delivery time includes processing of 2–5 days plus estimated shipping time.
Once we process your order, we send an email and tracking number. Unfortunately, your tracking number may show no movement for several days, and although this is frustrating, your order is reliably on its way.
Canada Post is also experiencing delays, so we encourage you to track your packages online and check updates on the Canada Post Service Alerts page
Orders are sent via Standard Post unless otherwise specified. Orders are insured in case of damage or loss. Provincial and federal taxes are applied during checkout according to where the item will be shipped. Most orders are shipped from Surrey, BC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.
Canada shipping rates
Providing accurate shipping estimates is tricky right now. We encourage you to use the Canada Post tracking tool to follow the progress of your order. If you have a tracking number, it means MEC handed off your order to Canada Post.
| Method | Order total | Rate | Delivery | |
|---|---|---|---|---|
| Standard | up to $50 | $6.50 | 7–16 business days | |
| over $50 | FREE | 7–16 business days | ||
| Express | up to $1500 | $15 | 6–11 business days | |
| $1500 to $3000 | $30 | 6–11 business days | ||
| over $3000 | $45 | 6–11 business days | ||
| Purolator | Oversize items (any dimension greater than 1m) | $30 | 14–21 business days | |
| Bikes | up to $5000 | FREE | 14–21 business days | |
| E-bikes | $100 | 14–21 business days | ||
| Free shipping for bikes applies within Canada to most urban locations. Call 1 (888) 847 0770 to confirm shipping costs for rural and non-urban areas and options for PO boxes. | ||||
Certain products or orders are too large, fragile or heavy to be shipped by standard methods. Please email info@mec.ca, or call 1 (888) 847 0770 (toll free in Canada and USA) or (604) 876 6221 (Vancouver area and international) to find out if your order requires extra freight. Ground, door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.
Taxes for Canadian provinces or territories
| Province/territory | Applicable tax |
|---|---|
| British Columbia (BC) | 7% PST on merchandise and freight plus 5% GST on merchandise and freight |
| Alberta (AB) | 5% GST on merchandise and freight |
| Saskatchewan (SK) | 6% PST on merchandise and freight plus 5% GST on merchandise and freight |
| Manitoba (MB) | 7% PST on merchandise and freight plus 5% GST on merchandise and freight |
| Ontario (ON) | 13% HST on merchandise and freight |
| Quebec (QC) | 9.975% PST on the total of the merchandise and freight plus 5% GST on merchandise and freight |
| New Brunswick (NB) | 15% HST on merchandise and freight |
| Nova Scotia (NS) | 15% HST on merchandise and freight |
| Prince Edward Island (PE) | 15% HST on merchandise and freight |
| Newfoundland (NL) | 15% HST on merchandise and freight |
| Northwest Territories (NT) | 5% GST on merchandise and freight |
| Yukon (YT) | 5% GST on merchandise and freight |
| Nunavut (NU) | 5% GST on merchandise and freight |
MEC must collect these taxes based on the order destination. Canadian taxes are not collected on orders shipped outside of Canada.
How does this affect international shipping?
MEC is still shipping internationally, however we cannot guarantee the delivery of our product due to COVID-19-related interruptions experienced by third-party shipping providers in your area.
Depending on your location in the world, you may want to consider delaying your internationally-bound purchase until international shipping times are more certain.
USA Xpresspost shipping
Orders shipped to the USA are not charged Canadian taxes, but they are subject to import duties, taxes and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. MEC is unable to estimate customs fees. Check with your local customs office for more information. Bikes cannot be shipped to the USA.
USA shipping rates
| Method | Order total | Rate | Delivery |
|---|---|---|---|
| Xpresspost | up to $1000 | $19.00 | 4–10 business days |
Certain products or orders are too large, fragile, and/or heavy to be shipped by our standard methods. Please email info@mec.ca, or call us at 1 (888) 847 0770 (toll free in Canada and USA) or at (604) 876 6221 (Vancouver area and international) and we’ll let you know if your order requires extra freight. A ground door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.
International air mail shipping
Orders shipped outside of Canada are not charged Canadian taxes, but they are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. MEC is unable to estimate customs fees. Check with your local customs office for more information. Bikes cannot be shipped to international destinations.
Many international destinations are now receiving improved airmail service via Canada Post Xpresspost International. For countries and delivery times visit Canada Post.
International shipping rates
| Method | Order Total | Rate | Delivery |
|---|---|---|---|
| Air Mail | Up to $200 | $50.00 | 1–4 weeks |
| $200–$400 | $70.00 | 1–4 weeks | |
| $400–$600 | $85.00 | 1–4 weeks | |
| $600–$1000 | $98.00 | 1–4 weeks |
Certain products or orders are too large, fragile or heavy to be shipped by our standard methods. Restrictions may also apply to certain products and destinations due to regional distribution agreements or export limitations. Please email info@mec.ca, or call 1 (888) 847 0770 (toll free in Canada and USA) or (604) 876 6221 (Vancouver area and international) to find out if your order is restricted or requires extra freight. Ground, door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.
Pre-order and backorder items
If an item you want to purchase is temporarily out of stock, you may still be able to order it and reserve the next available stock. When we receive it, we’ll ship it to you. These item(s) usually ship within four to five weeks – we’ll send you an email when your order is on its way.
When you request pre-order products:
- We email you when we ship your order, usually within four to five weeks.
- Your credit card is then charged for the order plus shipping (if applicable).
If your order includes both pre-order and in-stock items:
- We ship in-stock products to you immediately and charge your credit card for these items plus shipping (if applicable).
- We ship the pre-order products within four to five weeks and notify you by email.
- We charge your credit card for the pre-order products only. No additional shipping costs are charged.
We’ll email you if requested items are no longer available. To cancel requests, please call us.
Bike shipping
Free shipping for bikes applies within Canada to most urban locations. Call 1 (888) 847 0770 to confirm shipping costs for rural and non-urban areas and options for PO boxes.
E-bikes ship to most urban locations in Canada for a flat rate of $100. Because e-bike batteries are subject to certain shipping restrictions, a shipping fee of $100 applies.
Bikes require minor assembly upon arrival, such as attaching handlebars and front wheels.
