Our shipping policies

Shipping update:

Peak order volume is causing some slowness. Items that contain batteries are experiencing some shipping delays. These products must use ground shipping and can’t be shipped via air. Thanks for understanding.

Free shipping on orders over $50

Applies to orders sent Standard Post within Canada (before taxes, excludes gift cards and MEC memberships). Oversized items or hazardous goods do not qualify. Orders under $50 sent Standard Post within Canada are $6.50

Store pickup

Store pickup is available at all locations. Safe pickup services are in place so you can shop online and collect orders inside or at the storefront. 

Order online, collect in-store – pay no shipping. Choose a store when you shop online and we’ll let you know if an item is available

  • Non-inflatable kayaks, SUPs and watercraft can be purchased through our Service Centre for pickup in stores.
  • Gift cards and new membership cards cannot be picked up in stores
  • Restrictions may apply to hazardous goods
  • We offer limited tracking for in-store pickup (if you don’t see a tracking number, it means your order is on its way)
  • You’ll need photo ID to collect your items

Shipping within Canada

Once we process your order, we send an email and tracking number. Your tracking number may show no movement for several days, and although this is frustrating, your order is reliably on its way. We encourage you to track packages online and check Canada Post service alerts

Orders are sent via Standard Post unless otherwise specified. Orders are insured in case of damage or loss. Provincial and federal taxes are applied during checkout according to where the item will be shipped. Most orders are shipped from Surrey, BC and take 2–3 business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.

Canada shipping rates

Providing accurate shipping estimates is tricky right now. We encourage you to use the Canada Post tracking tool to follow the progress of your order. If you have a tracking number, it means MEC handed off your order to Canada Post.

Method   Order total Rate Delivery
Standard up to $50 $6.50 5–14 business days
over $50 FREE 5–14 business days
Express up to $1500 $15 3–8 business days
$1500 to $3000 $30 3–8 business days
over $3000 $45 3–8 business days
Priority* up to $1500 $30 2–5 business days
over $1500 $50 2–5 business days
*Signature required upon delivery. To opt out, order by phone and specify you don’t want to sign for your package.
Purolator Oversize items (any dimension greater than 1m) $30 10–14 business days

Certain products or orders are too large, fragile or heavy to be shipped by standard methods. Please email info@mec.ca, or call 1 (888) 847 0770 (toll free in Canada and USA) or (604) 876 6221 (Vancouver area and international) to find out if your order requires extra freight. Ground, door-to-door service for larger items and hazardous goods is also available – some restrictions apply. 

Taxes for Canadian provinces or territories

Province/territory Applicable tax
British Columbia (BC) 7% PST on merchandise and freight plus
5% GST on merchandise and freight
Alberta (AB) 5% GST on merchandise and freight
Saskatchewan (SK) 6% PST on merchandise and freight plus
5% GST on merchandise and freight
Manitoba (MB) 7% PST on merchandise and freight plus
5% GST on merchandise and freight
Ontario (ON) 13% HST on merchandise and freight
Quebec (QC) 9.975% PST on the total of the merchandise and freight plus
5% GST on merchandise and freight
New Brunswick (NB) 15% HST on merchandise and freight
Nova Scotia (NS) 15% HST on merchandise and freight
Prince Edward Island (PE) 15% HST on merchandise and freight
Newfoundland (NL) 15% HST on merchandise and freight
Northwest Territories (NT) 5% GST on merchandise and freight
Yukon (YT) 5% GST on merchandise and freight
Nunavut (NU) 5% GST on merchandise and freight

MEC must collect these taxes based on the order destination. Canadian taxes are not collected on orders shipped outside of Canada.

How does this affect international shipping?

MEC is still shipping internationally, however we cannot guarantee delivery time due to COVID-19-related interruptions for by third-party shipping providers. Depending on the location, you may want to consider delaying internationally-bound purchases until shipping times are more certain.

USA Xpresspost shipping

Orders shipped to the USA are not charged Canadian taxes, but they are subject to import duties, taxes and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. MEC is unable to estimate customs fees. Check with your local customs office for more informationBikes cannot be shipped to the USA.

USA shipping rates

Method Order total Rate Delivery
Xpresspost up to $1000 $19.00 4–10 business days

Certain products or orders are too large, fragile, and/or heavy to be shipped by our standard methods. Please email info@mec.ca, or call us at  1 (888) 847 0770 (toll free in Canada and USA) or at (604) 876 6221 (Vancouver area and international) and we’ll let you know if your order requires extra freight. A ground door-to-door service for larger items and hazardous goods is also available – some restrictions apply. 

International air mail shipping

Orders shipped outside of Canada are not charged Canadian taxes, but they are subject to import duties, taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. MEC is unable to estimate customs fees. Check with your local customs office for more information. Bikes cannot be shipped to international destinations.

Many international destinations are now receiving improved airmail service via Canada Post Xpresspost International. For countries and delivery times visit Canada Post.

International shipping rates

Method Order Total Rate Delivery
Air Mail Up to $200 $50.00 1–4 weeks
$200–$400 $70.00 1–4 weeks
$400–$600 $85.00 1–4 weeks
$600–$1000 $98.00 1–4 weeks

Certain products or orders are too large, fragile or heavy to be shipped by our standard methods. Restrictions may also apply to certain products and destinations due to regional distribution agreements or export limitations. Please email info@mec.ca, or call 1 (888) 847 0770 (toll free in Canada and USA) or (604) 876 6221 (Vancouver area and international) to find out if your order is restricted or requires extra freight. Ground, door-to-door service for larger items and hazardous goods is also available – some restrictions apply. 

Backorder items

If an item you want to purchase is temporarily out of stock, you may still be able to order it and reserve the next available stock. When we receive it, we’ll ship it to you. These item(s) usually ship within 4–5 weeks.  We’ll send you an email when your order is on its way.

When you backorder products:
  1. We email you when we ship your order, usually within 4–5 weeks.
  2. Your credit card is then charged for the order plus shipping (if applicable).
If your order includes both backorder and in-stock items:
  1. We ship in-stock products to you immediately and charge your credit card for these items plus shipping (if applicable).
  2. We ship the backorder products within 4–5 weeks and notify you by email.
  3. We charge your credit card for the backorder products only. No additional shipping costs are charged.

We’ll email you if requested items are no longer available. To cancel requests, please call us.

Bike purchases

Adult bikes and e-bikes can be purchased through our Service Centre for pickup in stores. If you order a bike that’s available at your pickup location, there’s no shipping fee applied. If the bike has to be transferred to your pickup location, a non-refundable $150 shipping fee is added to the purchase price to cover the cost of the transfer. Call 1 (888) 847 0770 to purchase a bike, confirm availability or get expert advice to help you select the perfect ride.

Note: Adult bikes and e-bikes currently ship to MEC stores only. They can’t be delivered to your home or other address.

Boat purchases

Inflatable watercraft (inflatable SUPs and inflatable or packable kayaks) can be purchased online with a $30 non-refundable shipping fee. They can be delivered to your home or other address. 

Non-inflatable kayaks, SUPs and watercraft can be purchased through our Service Centre for pickup in stores. If you order a non-inflatable boat that’s available at your pickup location, there’s no shipping fee applied. If the boat must be transferred to your pickup location, a non-refundable $300 shipping fee is added to the purchase price to cover the cost of the transferCall 1 (888) 847 0770 to purchase a non-inflatable boat, confirm availability or get expert advice. 

Note: Non-inflatable boats currently ship to MEC stores only. They can’t be delivered to your home or other address. There may be some exceptions on shipping based on the location of the boat and your local store.