Mountain Equipment Company
Bike repair techs at work

Bike shop services

Our expert bike technicians are here to help keep you rolling smoothly. We offer a full range of repair services – from minor adjustments and repairs to component upgrades, tune-ups and major overhauls.

Our bike shops can service all types of bikes: mountain, commuter, road, gravel, children's bikes and e-bikes.

Free inspection

Not sure if your bike needs work? Bring it in and we’ll look it over. If it needs service, we'll help you decide on the best option.

Looking to upgrade?

Check out our bicycles and our full cycling selection. Don't forget our special offers and discounts when you buy a bike at MEC.

Your local bike shop

MEC bike shops are open every day of the week, in all MEC locations across Canada. Select a store below to see our shop hours and our bicycle service offerings.

StoreStore Contact
Barrie(705) 792-4675
Burlington(905) 333-8559
Calgary(403) 269-2420
Edmonton - Downtown(780) 488-6614
Edmonton - South Commons(780) 433-0293
Halifax(902) 421-2667
Kelowna(250) 448-7637
Kitchener(519) 896-4972
Langley(604) 534-4570
Laval(450) 688-2712
London(519) 668-6657
Longueuil(450) 766-1359
Montreal - Marché Central(514) 788-5878
North Vancouver(604) 990-4417
North York(416) 221-0030
Ottawa(613) 729-2700
Quebec City(418) 522-8884
Toronto(416) 340-2667
Vancouver(604) 872-7858
Victoria(250) 386-2667
Winnipeg(204) 943-4202

Service agreement for bikes

During its first year, a new bike may require minor adjustments. If you bought your bike at MEC, you can bring it in for free adjustments and minor maintenance for one year after purchase. Adjustments and maintenance include tightening of cables, bearing adjustments, minor wheel truing, and general check ups. The Service Agreement covers the cost of service and labour, but not the cost of replacement parts or advanced repairs. Any part found to be defective is covered by our Rocksolid Guarantee. The guarantee and Bike Service Agreement cover normal use and riding conditions.

  • Damage caused by accidents, misuse, or abuse is not covered.
  • Normal wear and tear on items such as tires, tubes, brakes, gear cables, and brakes is not covered.
  • The Bike Service Agreement applies to the original owner only, so you'll need your receipt and member number when bringing your bike in.

Get the MEC Bike Manual

Bike fittings

Bike fit experts are also available to optimize riding performance and comfort with a one-on-one fitting session, call your local store to set up an appointment.

A free fitting is included when you purchase a new bike at MEC for $1000 or more. If additional components are necessary, the cost is not included with a free, basic or premium fitting.

BasicPremium
With purchase of bike with a base price of $1000 or moreIncluded$60
Your own bike or with purchase of bike priced less than $1000$60$120
Frame size assessment**
Seat height assessed and adjusted**
Handlebar and stem adjusted**
Seating position and posture assessed**
Cleat installation*
Cleat adjustment*
Leg angle optimized*
Body angle measured and adjusted*
Arm reach measured and parts swapped if needed*
Bike customization*
Free adjustment within 60 days of initial fit*
  • Additional bike components may be necessary. Cost of components are not included in the fitting.