Bike Services

Bike service

Our bike techs can service all types of bikes: mountain, commuter or high-performance road. Fit experts are available to optimize riding performance and comfort in a one-on-one fitting session.

Tune-up packages range from basic to premium, or you can choose individual bike services and repairs. Not sure if your bike needs work? Bring it in for a free inspection. We’ll look it over, and if it needs service, help you decide on the best package to get your ride rolling smoothly.

Looking to upgrade? Check out the special offers and discounts when you buy a bike at MEC.

Service agreement for bikes

During its first year, a new bike may require minor adjustments. If you bought your bike at MEC, you can bring it in for free adjustments and minor maintenance for one year after purchase.

Adjustments and maintenance include tightening of cables, bearing adjustments, minor wheel truing, and general check ups. The Service Agreement covers the cost of service and labour and does not include the cost of replacement parts or advanced repairs. Any part found to be defective is covered by our Rocksolid Guarantee.

Both MEC’s Rocksolid Guarantee and our Bike Service Agreement cover normal use and riding conditions.

  • Damage caused by accidents, misuse, or abuse is not covered.
  • Normal wear and tear on items such as tires, tubes, brakes, gear cables, and brakes is not covered.
  • The Service Agreement applies to the original owner only. Please provide your receipt and member number when bringing your bike in for service.

Download the MEC Bike Manual

Bike fittings

Optimize riding performance and comfort in a one-on-one session with one of our bike fitting experts. A free fitting is included when you purchase a new bike for $1000 or more.

Basic Premium
With purchase of bike with a base price of $1000 or more. Included $60
Your own bike or with purchase of bike priced less than $1000. $60 $120
Frame size assessment. * *
Seat height assessed and adjusted. * *
Handlebar and stem adjusted.* * *
Seating position and posture assessed. * *
Cleat installation. *
Cleat adjustment. *
Leg angle optimized. *
Body angle measured and adjusted. *
Arm reach measured and parts swapped if needed.* *
Bike customization. *
Free adjustment within 60 days of initial fit. *

* Additional bike components may be necessary. Cost of components are not included in the fitting.