Mountain Equipment Company

Login issues

Upgrades to mec.ca in 2022: based on user feedback, we overhauled our website. As it’s a new system, it requires a new password to securely lock away your private info. This is easily done, we’ll send an email with a password reset link the first time you log in.

How do I log in?

Select account in the top menu bar on mec.ca, then select sign in. Login with your existing email address and password. Check your email for a verification link to reset your password for the upgraded site. 

If you don’t have a membership account, you can create one by clicking create membership and entering an email address and password. If you create your online account using the same email address as the one associated with your MEC membership, they will be linked automatically so you can purchase online.

If you create your online account with a different email, we can still link your accounts; email info@mec.ca to link your membership and your mec.ca account.

Why won’t the form accept my email address?

Use a standard email format (John@gmail.com) and make sure the email isn’t already registered for an MEC account. If you’re still having trouble, email us at info@mec.ca for help.

I forgot my password. How do I get a new one?

No worries. On the sign in screen, click forgot your password and you’ll get an email to reset your password.