Get in touch

Thanks for your patience.

As many staff are working remotely and we’re getting a high volume of calls, we’re not responding to email or phone calls as quickly as we’d like to.

Check the COVID-19 information hub for current info about orders, returns, store closures and shipping times.

Service Centre hours

Monday to Friday, 6:00am – 5:00pm (PT)
Saturday to Sunday, 7:00am – 4:00pm (PT)

Service Centre holiday hours

Contact us

Get in touch by calling 1 (604) 876-6221 or 1 (888) 847-0770 or by emailing us at

Corporate and group sales

Our Corporate and Group Sales team can support your organization in purchasing a membership, getting a cost estimate, placing an order or setting up a line of credit. See Corporate and Group Sales for more information or contact the team directly at 1 (800) 661-7399 or email