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Get in touch

Thanks for your patience.

As many staff are working remotely and we’re getting a high volume of calls, we’re not responding to email or phone calls as quickly as we’d like to.

Inventory Update: Global supply chains are getting back to normal, but some products are seeing uncommonly high demand. Colours and sizes that have sold out online may be available in store. If you’re planning a visit, see what’s in stock using the find in-store feature. Thanks for your patience while we ride out these product supply challenges.

Customer Care hours

Monday to Friday, 6:00am – 5:00pm (PT) Saturday to Sunday, 7:00am – 4:00pm (PT)

Customer Care holiday hours

Contact us

Get in touch by calling 1 (604) 876-6221 or 1 (888) 847-0770 or through this contact form

Corporate and group sales

Our Corporate and Group Sales team can support your organization in purchasing a membership, getting a cost estimate, placing an order or setting up a line of credit. See Corporate and Group Sales for more information or contact the team directly at 1 (800) 661-7399 or email