Mountain Equipment Company



1876 Cooper Rd, Unit 100
Kelowna, British Columbia
V1Y 9N6


(250) 448-7637


Liz Burnside


Kelowna store

Saturday Open 9:00am – 7:00pm

Saturday9:00am - 7:00pm
Sunday9:00am - 7:00pm
Monday10:00am - 7:00pm
Tuesday10:00am - 7:00pm
Wednesday10:00am - 7:00pm
Thursday10:00am - 7:00pm
Friday10:00am - 7:00pm


We are following the advice and guidance of local health authorities to ensure we are providing the safest possible environment to MEC members and staff.

We aim to provide a safe environment that respects everyone’s comfort level and risk tolerance. Thanks for looking out for each other.

Order online and pick up at this location.

You can return products to any store.

Repairs and recycling

For the safety of staff and members, we are pausing in-store gear repair services for a while. Thanks for your understanding. Want to try some repairs on your own? Learn how to fix your own gear with these how-to articles and videos on popular gear repair topics.


If you bought any of the items below at MEC, you can bring them back to our store for recycling:

  • Batteries (no broken or corroded ones please).

Have a question about something that’s not on the list above? Give us a call or contact your local municipal recycling program.

Green building features

Located in the heart of the city, MEC Kelowna is a prime location for Okanagan residents and visitors. The store opened in 2016 after doing extensive renovations to an existing building, which included updates to make the space more energy efficient. Here are some of the green features:

  • Moved into an existing building, which saved on construction materials and the embodied energy costs.
  • Significant updates to the roof insulation, since that’s a major spot to cut down on heat loss (just like people, buildings can lose a lot of heat through their highest point).
  • Rooftop solar system pre-heats the hot water for the building to cut down on energy required.
  • Upgraded to a high-efficiency HVAC to reduce energy use, and a heat recovery ventilator reduces the amount of energy required to heat the building.
  • Furniture is certified by Level, a third-party sustainability certification program that looks at environmental and social impacts.
  • To cut down on materials required, there are minimal floor coverings.
  • To reduce energy consumption, we use predominately high-efficiency LED lighting controlled by auto dimmers and occupancy sensors in some areas, and on automated schedules elsewhere.
  • Landscaping uses non-invasive species that encourage bird and insect populations, and doesn’t need irrigation except for in drought conditions.
  • Low-flow fixtures such as toilets, urinals and shower heads reduce overall water consumption.

Like all MEC buildings, we’re proud to say that this store is carbon neutral. We purchase Green Electricity Certificates and Green Natural Gas Certificates from Bullfrog Power, which means that Bullfrog procures renewable energy (wind, micro-hydro and biogas) on our behalf for electricity and natural gas.

MEC aims to maximize efficiency and minimize environmental impacts in our stores. Learn more about our green buildings.

Ski services

Professional ski and snowboard shop services to set you up for the season. Some services may not be available year-round. Call us to set up a visit.

Buy two of the big three – board/skis, bindings, boots – from MEC and we’ll mount your bindings for free. This offer applies to all types of snowboard and ski equipment sold at MEC. If you’re shopping online, take advantage of this deal by calling your store to arrange an appointment to mount your bindings before you visit. Our ski techs get busy, and we don’t want to let you down.

| Mounting|

Alpine touring$50
Binding removal -- With purchase of new binding or skisFree

| Base tune-up|

General repairs -- Minimum shop charge is $5$70/hr
Hot wax (hand)$35
Pine tar -- Call for availability$30

| Additional services|

Boot liner molding -- With purchase of bootsFree
Boot fitting$20

| Snowshoe services|

Binding replacement$70/pair
Rivet replacement (per rivet)$15/unit
Binding strap replacement (per strap)$15/unit

Your local MEC store is more than just a place to get gear – it’s a hub for your outdoor community. MEC All Out (our community program) has all kinds of ways to help you get outside:

Local events

Year-round, MEC offers low cost (or even free) clinics and workshops. Find MEC events near you see what’s happening in store, learn new outdoor skills from friendly staff instructors, and spark ideas for your next outdoor trip.

Grants and donations

Our community program has given tens of millions of dollars to help people in Canada get active outdoors. Have an awesome outdoor idea? Check out our community grants and grassroots product donations for criteria and applications.

Free meeting room

*We’re taking precautionary steps due to COVID-19, and pausing all bookings of the Community Room for the moment.  We take your health seriously and are following the recommendations of public health agencies to practice social distancing and limit gatherings. We will continue to monitor and reassess the situation as it evolves. For groups with a current booking, we’ll contact you by email to ensure you can plan accordingly.  *

Store Pickup
Bike shop

Phone: (250) 448-7637

Our bike mechanics can do it all, from installing fenders to building wheels from scratch. Not sure what work your bike needs? Bring it in for a free safety inspection and we’ll let you know. Call us to set up a bike shop visit. Small repairs can be done while you shop.

Bike fitting services are temporarily paused.

Tune-up packages

Parts are not included in tune-up prices. **Add-on services for all Tune-up packages: bike cleaning fee $20, hub repack (single) $20, spoke replacement $10 (spokes and nipples not included).

Basic Tune-up $100

For when your bike hasn’t had a tune-up after a season of light use. Designed to get you rolling smoothly again by solving your drivetrain issues, imprecise shifting, loose feeling brakes, or when the whole bike is feeling slightly off.

  • Full bike safety check; all bolts, pivot points, and components inspected for proper torque and wear levels
  • Light cleaning -- Frame and fork wiped down and inspected
  • Tires inflated, chain lubricated, and grease applied to seatpost
  • Bearing adjustments -- including headset, and front and rear hubs
  • Brake systems adjusted -- including cable adjustments and pad position
  • Shifting systems adjusted -- including cable adjustments and hanger alignment
  • Minor wheel truing -- lateral truing and light radial adjustments (spoke replacements extra)
  • Minor components installed (chain, cassette, brake pads, tubes)

Advanced Tune-up $140

For when your bike hasn't had a tune-up after a season of regular riding or has issues caused by dirt, component wear, or light damage. If your bike has poor or inconsistent shifting, soft brakes, or the wheels aren’t straight, this package is for you.

  • Includes every service from the Basic Tune-up, plus:
  • Major wheel truing as needed -- including tension and dish adjustments
  • Drivetrain removed and fully washed, lubricated, and reinstalled
  • Frame, fork, and wheels cleaned -- including braking surfaces
  • Installation of up to 2 cables, with housing **parts extra

Advanced Plus Tune-up $220

A comprehensive service for well-used bikes that need of some TLC.

  • Includes every service from the Advanced Tune-up, plus:
  • Headset and Wheel bearings cleaned and repacked
  • Hydraulic brakes bled, or the installation of all cables and hosing for non-hydraulic systems
  • Installation of intermediate-level components (bottom bracket, spoke replacements, tubeless sealant refresh) **parts extra

Premium Tune-up

Available in Road and MTB specific packages. This complete service gets your bike looking and feeling brand new.

  • Includes every service from the Advanced PLUS Tune-up, plus:
  • Complete tear down and rebuild (MTB includes linkages)
  • Full frame, component, and wheel detailing
  • ** NOT included -- Specialty services such as: Suspension services, dropper post services, and wheel building.

A la carte bike services

Tire or tube install$12
Specialty Tire or Tube Install (e-bikes, fat bikes, etc)$20
Wheel true$15 – $20
Wheel build$70 and up
Hub adjustment$10 – $20
Hub overhaul$25
Brake adjustment$15 – $25
Brake bleed$30
Cable and housing replacement -- Installation cost per cable and housing length$10
Gear adjustment$15 – $20
Chain installation$8 - $17
Bottom bracket replacement -- BB Removal, frame prepped, installation (parts not included)$30
Shimano internal geared hub service -- Disassembly, fluid replacement, and lubrication$70
Shimano Di2 reprogramming and firmware update -- call for store availability$35
Cable and housing replacement -- Installation cost per cable and housing length$10
Other servicesPrice
Headset adjustment$10
Headset overhaul$30
Miscellaneous accessory install$10 – $35
Bar tape installation -- Tape extra$25
Bike boxing -- Partial disassembly and packaging for shipping or airplane travel$60
General repairs -- Minimum shop charge is $5$80/hr