The BOB Motion Travel System is subject to a recall and requires a free part upgrade. Although you can continue to safely use your stroller and car seat separately, you should immediately stop using the Click & Go feature until you replace the defective part.
According to the manufacturer, “BOB Gear, in cooperation with Britax Child Safety, Inc., is conducting a voluntary recall on all BOB Motion stroller models. A fall hazard is present when the strollers are used with Click & Go receivers as a travel system.”
To order your free repair kit, visit the Britax Click & Go recall page and enter your model number (instructions on where to find the model number are on the recall page) or contact Britax customer service at 1-844-227-0300.
Please do not return your BOB Motion Travel System to an MEC store. Repair kits are only available from the manufacturer.
For more info
If you need more details about the recall, please visit the Britax website or contact the Service Centre. If you’re uncertain which BOB product you own, contact our Service Centre at firstname.lastname@example.org or 1.888.847.0770 (ask for Returns). We can check your purchase history and confirm if your product is affected.