MEC was recently informed about a recall for inspection involving Shimano Dura Ace and Ultegra 11 speed cranksets. This recall involves cranksets produced between 2012 and 2019 and sold at MEC on select Ghost and Ridley bikes as well as select Stages Power meters and Shimano cranksets. For a complete list of products MEC sold that list an affected crank, please see the list below.
Shimano asks that you stop using your bike until an inspection of the crankset can be performed. Please visit Shimano’s Website Crankset Recall page to see if your crankset is affected and if an inspection is necessary. The inspection is free and can be conducted at any MEC bike shop as well as other authorized Shimano retailers.
This inspection requires removal of the crankset and will not have an immediate turnaround. Members’ bikes or cranks will be placed on a work order and processed as their place in the queue allows.
For owners of affected Stages Power Meter crank arms or cranksets, there is a two-part process. Units that fail inspection will be sent to Shimano for replacement. Shimano will return a non-power meter replacement unit along and a cheque in lieu of a power meter. The replacement unit will then be sent to Stages for factory installation of a new power meter for a value similar to what Shimano is providing.
If you have further questions, please contact us at 1.888.847.0770 (ask for Returns) or chat with us online.
MEC Style | Brand | Description |
---|---|---|
5035196 | Ghost | EBS Race Lector |
5039201 | Ghost | Nivolet EBS LC |
5044756 | Ghost | Nivolet LCR 4 Bike |
5036351 | Ridley | Fenix C 20 Bike |
5036353 | Ridley | Helium Bicycle |
5039780 | Ridley | Fenix CR 1 Bike |
5039782 | Ridley | Helium CR 1 Bike |
5039785 | Ridley | Liz CR 1 Bike |
5039787 | Ridley | Fenix C 10 Disc |
5039788 | Ridley | Helium CR 10 Di2 |
5039789 | Ridley | Dean RS 10 Bike |
5041147 | Ridley | Noah SL 30 (2015) |
5041148 | Ridley | Noah SL 20 (2015) |
5044399 | Ridley | Fenix SL 30 |
5044401 | Ridley | Fenix SL 40 |
5044407 | Ridley | Liz CR 40 |
5044410 | Ridley | Fenix CR 40 Disc |
5044416 | Ridley | Noah SL 40 |
5044418 | Ridley | Noah SL 20 |
5050252 | Ridley | Fenix SL 30 Road Bike |
5050253 | Ridley | Fenix SL 40 Road Bike |
5050257 | Ridley | Noah SL 40 Disk Road Bike |
5050258 | Ridley | Noah SL 40 Road Bike |
5050261 | Ridley | Jane SL 40 Road Bike |
5050262 | Ridley | X-Trail CR 40 Bike |
5042266 | Stages | Stages Dura Ace 9000 Left Arm Power Meter |
5047311 | Stages | Stages Dura Ace Gen 2 Left Arm Power Meter |
5047314 | Stages | Stages Ultegra 6800 Left Arm Power Meter |
5057320 | Stages | Stages Dura Ace 9100 Left Arm Power Meter |
5058498 | Stages | Stages Ultegra R8000 Dual Arm Power Meter |
5058499 | Stages | Stages Dura Ace R9100 Dual Arm Power Meter |
5060783 | Stages | Stages Dura Ace R9000 Left Arm Power Meter |
5060797 | Stages | Stages Ultegra R8000 Left Arm Power Meter |
5043995 | Shimano | Shimano Dura-Ace 9000 Crankset |
5043996 | Shimano | Shimano Ultegra 6800 Crankset 52/36 |
5043997 | Shimano | Shimano Ultegra 6800 Crankset 50/34 |