We have recently been notified of a recall for Salewa Alp Trainer 2 GORE-TEX® Mid Shoes due to a fall hazard in certain situations. When worn unlaced or laced up in certain ways, the hooks on the inside may catch and cause a fall. Only certain production dates of these shoes are affected. Salewa is asking that you inspect your shoes according to the instructions in this link. If your shoes are from an affected production date, please stop using them and return them for a refund.
You may return your affected Salewa Alp Trainer 2 shoes to any MEC location or remotely through our Customer Care team. If you have further questions or you wish to arrange a remote return of your shoes, please contact us at 1.888.847.0770 (ask for Returns) or chat with us online.